Legal notice

Legal Notice

Last updated: 24 July 2026

1. Business information

This website is operated under the trading name DEOXY.

Legal business name: [INSERT LEGAL NAME]
Trading name: DEOXY
Business address: [INSERT FULL POSTAL ADDRESS]
Email: hello@deoxy.co.uk
Website: deoxy.co.uk

Company number: [INSERT NUMBER, OR REMOVE IF NOT A LIMITED COMPANY]
VAT number: [INSERT NUMBER, OR REMOVE IF NOT VAT REGISTERED]

For questions about an order, product, return or this website, please contact us using the details above or through the Contact page.

2. Website operator

References in this notice to “DEOXY”, “we”, “us” or “our” mean the legal business identified above.

The products offered through this website are sold by that business. Shopify provides the ecommerce platform used to operate the store but is not the seller of DEOXY products.

3. Product information

We take reasonable care to ensure that product descriptions, photographs, colours, sizing information, prices and availability are accurate.

Screen settings, lighting and photography may cause colours to appear slightly different from the physical product. Minor variations of this kind do not affect your statutory rights where an item is faulty, not as described or otherwise fails to meet the standards required by law.

Measurements and size guidance are provided to help customers select an appropriate size. They are approximate unless expressly stated otherwise.

4. Prices and payment

Prices are shown in pounds sterling and include any applicable UK VAT unless stated otherwise.

Delivery charges and any other applicable costs will be shown before the customer places an order.

We may correct obvious pricing, product-description or technical errors. Where an error affects an order already placed, we will contact the customer before dispatch and offer the choice of continuing at the correct price or cancelling the affected order for a full refund.

5. Intellectual property

Unless stated otherwise, the DEOXY name, logos, branding, product photography, graphics, written content, website design and other original material appearing on this website are owned by or licensed to DEOXY.

They may not be copied, reproduced, distributed, modified or used commercially without prior written permission, except where permitted by law.

6. Website availability

We aim to keep the website accurate, secure and available, but we do not guarantee that it will always operate without interruption or technical error.

We may update, suspend or withdraw parts of the website where reasonably necessary, including for maintenance, security, stock management or business reasons.

7. External services and links

This website may contain links to third-party websites or use services provided by payment processors, delivery companies, social-media platforms and other service providers.

Those third parties operate under their own terms and privacy practices. DEOXY is not responsible for third-party websites or services that are outside our reasonable control.

8. Liability

Nothing in this notice, our Terms of Service or any other DEOXY policy excludes or restricts liability where doing so would be unlawful.

In particular, nothing limits liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
breach of obligations that cannot legally be excluded; or
a customer’s statutory rights under UK consumer law.

Subject to those protections, DEOXY is not responsible for losses that were not reasonably foreseeable when a contract was formed, or for business losses suffered by someone purchasing wholly or mainly for business purposes.

9. Consumer rights

Customers purchasing as consumers have legal rights in relation to goods that are faulty, not as described or not of satisfactory quality.

These rights are separate from, and are not reduced by, any voluntary returns arrangements offered by DEOXY.

For online purchases, customers will normally have the right to cancel within 14 days after receiving the goods and then a further 14 days in which to return them, subject to the applicable exclusions and conditions explained in our Return and Refund Policy.

10. Privacy and cookies

Information about how DEOXY collects, uses, stores and shares personal information is provided in our Privacy Policy and Cookie Policy.

The privacy information should identify the personal information collected, the purposes and lawful bases for using it, recipients, retention periods, individual rights and how to complain.