Privacy Policy

Introduction

DEOXY respects your privacy. This policy outlines how we collect, use, and protect your personal information.


Information We Collect

Personal Information: When you create an account or place an order, we collect details like name, email, phone number, and shipping address.


Payment Information: We use third-party services, PayPal and Square, to process payments securely.

How We Use Your Information


To process orders and manage accounts.

To communicate updates, promotions, and news if you have opted in.

To improve our services and website experience.


Sharing Your Information

We may share your information with service providers for order processing, shipping, and analytics. We do not sell your data to third parties.


Data Security

We implement secure data storage and processing practices. However, no data transmission over the internet is 100% secure.


Your Rights

You may access, correct, or delete your personal data by contacting us.


Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page.


Contact Us

For privacy inquiries, please email us at hello@deoxy.co.uk

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Frequently Asked Questions

Got questions about shopping with DEOXY? We’ve got answers! Check out our FAQs to help you navigate your shopping experience with ease.

  • What is DEOXY's return policy?

    We want you to love what you ordered! If you’re not completely satisfied, you can return your items within 30 days for a full refund or exchange. Just make sure they’re unworn and in their original packaging!

  • How long does shipping take?

    We aim to process and ship your order within 1-3 business days. Standard shipping usually takes 5-7 business days, while express options are available for quicker delivery.

  • Do you offer international shipping?

    Absolutely! We ship to various countries worldwide. Just select your location at checkout to see available shipping options and rates.

  • Can I track my order?

    Yes! Once your order has shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.

  • What payment methods do you accept?

    We accept a variety of payment methods including credit/debit cards, PayPal, and more. Check our payment page for the full list!

Need More Help?

If you have any other questions or need assistance, feel free to reach out to our customer service team. We’re here to help you!